St. Luke's United Methodist Church

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8:00, 9:30, & 11:00 a.m. - Traditional
9:30 and 11:00 a.m. - Contemporary

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4851 S. Apopka-Vineland Road
Orlando, FL 32819
407.876.4991

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NEW “QuickGive” Online Giving System

St. Luke’s is excited to announce a new easier way to give to all the ministries you love. Through the easy-to-read user-friendly “QuickGive” webpage, you can contribute your one-time or recurring gift. Over the next few weeks, we will transition ALL online giving to the new secure “QuickGive” platform. St. Luke’s staff members are available to assist you with this transition via phone at 407.876.4991 ext. 227.

To transition from our current platform to St. Luke’s “QuickGive” platform:

  • STEP 1. Set up a NEW recurring gift using “QuickGive” or make a one-time gift:

You can also text SLUMC to 77977 to receive a link to “QuickGive”

  • STEP 2. Cancel your current scheduled gifts/access your existing contributions account:

For assistance, please call 407.876.4991 ext. 227 or email St. Luke’s Finance Manager, Lisa Lietz.

NEW “QuickGive” Online Giving FAQs

Q. Is St. Luke’s new “QuickGive” system secure?

A. St. Luke’s new online giving system is powered by Pushpay, a PCI compliant vendor that works closely with auditors to ensure security standards exceed compliance standards. Protecting your personally identifiable information matters and Pushpay strictly controls data storage to ensure that it is protected and your privacy is preserved.

This new platform actively monitors and checks for potentially fraudulent or malicious activity and our partners at Pushpay are prepared to respond. Extensive monitoring and attention to system activity lets Pushpay proactively address issues, monitor for change, and remain vigilant. Additional checks and identity validation are built into our application, protecting your payment methods and challenging unusual giving behavior.

From background checks to continuous training for all our staff as well as the Pushpay staff, our teams are well equipped to help us keep our data safe and our systems secure.

Have a security question? Email us here.


Q. When should I transition to the new “QuickGive” platform?

A. St. Luke’s will begin accepting new one-time and recurring gifts via “QuickGive” on July 15. We ask that all recurring givers sign up via “QuickGive” and cancel gifts on our current provider by July 31, 2018. St. Luke’s staff will be reaching out to help those needing additional assistance with this process in late July.


Q. Who do I contact for help transitioning my gifts to the new “QuickGive” platform?

A. For assistance, please call 407.876.4991 ext. 227 or email St. Luke’s Finance Manager, Lisa Lietz.


Q. Which platform do I use to make a NEW gift?

A. As of July 15, 2018, please use our new “QuickGive” system to make a one-time or recurring gift.


Q. What are the benefits of online or electronic giving?

A. The following are some of the benefits for you and St. Luke’s:

  • It gives you an opportunity to determine what you would like to give in advance to the ministries of St. Luke’s and include
    these tithes and offerings in your financial planning.
  • Online giving is fast, secure, mobile-friendly, and convenient.
  • You don’t have to remember to bring your check book or cash to church on Sunday.
  • You can give just once or set up a regular, automated schedule for giving, e.g., weekly, bi-weekly, monthly, etc.
  • It helps simplify life . . . no more trying to remember whether or not you have supported St. Luke’s ministries this week or
    month.
  • When you give using a credit card, you will continue to earn credit card rewards, such as air miles, points, and cash back
    if your credit card includes such a benefit.
  • You can reduce the number of paper checks you write.
  • Giving can occur even when you are out of town or unable to attend a service.
  • Regular online giving stabilizes giving patterns which, in turn, will help St. Luke’s better forecast and manage our resources.
  • As more people give online, the administrative processes for receiving, counting, storing, and depositing funds and preparing detailed financial reports are streamlined. This frees up church personnel and volunteers to focus on other ministry opportunities.

Q. Why is St. Luke’s implementing a new online giving platform?

A. St. Luke’s cares about the security of your personal information and our new security-focused partners are not only PCI compliant but they offer a platform that easily allows users to give via text, mobile device, or online from a desktop/laptop/tablet. By implementing this new system, St. Luke’s will also save on transaction fees. “QuickGive” will allow donors to elect to offset the transaction and credit card processing fees.


Q. Is there a cost to set up and maintain an account on St. Luke’s new “QuickGive” platform?

A. No. There is no charge to the donor for setting up or keeping an account open.


Q. What payment options are available through “QuickGive”?

A. With St. Luke’s QuickGive site, you can give through the following means:

  • Credit card (VISA, MasterCard, Discover, or American Express)
  • Debit card
  • Transfer from your bank account

Q. What are the fees for online-giving transactions?

A. No fees are incurred by you (the donor) for any contributions made using the online-giving system. However, St. Luke’s incurs a fee for contributions made via debit and credit cards.


Q. What if I change bank accounts or the credit/debit card I use for online giving?

A. You can change your payment method at any time by accessing your “QuickGive” account. Click here to learn more about changing your payment method.


Q. What if I want to adjust the date or amount or cancel a recurring donation?

A. You can log into your “QuickGive” account and change the recurring payment schedule, or cancel the donation, at any point. Click here to find out how to modify or cancel a recurring gift.


Q. Will I still receive an annual contribution statement for the funds I give electronically?

A. Yes. St. Luke’s will email or mail your year-end giving statement.


Q. Will I be provided a receipt for a one-time gift that I give electronically?

A. Yes. As soon as the one-time gift transaction goes through, you will see a link allowing you to print out a detailed receipt for your gift. You will also receive an e-mail notification with a confirmation number, the amount, and recipient information.


Q. Can St. Luke’s or the “QuickGive” system take money out of my account without my authorization?

A. Absolutely not! You control when and how much money is transferred either through initiating the one-time-giving option or recurring-gift option.


Q. Who can I contact if I still have questions?

A. For assistance, please call 407.876.4991 ext. 227 or email St. Luke’s Finance Manager, Lisa Lietz.

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